Gross volume
—
—
Awaiting data
Control Room
Operations, growth, and trust in one place.
Live snapshot for Today with a super-admin view.
Net payouts
—
—
Awaiting data
Orders in flight
—
—
Awaiting data
Dispute rate
—
—
Awaiting data
Roles and access
Role-based access for teams and job functions.
No roles configured yet.
Live ops
System status and recent admin actions.
API uptime
—
Open tickets
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Failed payouts
—
- No activity yet.
Recent orders
Latest marketplace activity across services and products.
| Order | Type | Status | Value | ETA |
|---|---|---|---|---|
| No recent orders yet. | ||||
Immediate actions
Instant takedowns and access changes across the platform.
Products
Disable, re-enable, or delete listings instantly.
Merchants
Suspend, remove, or delete merchant records.
Providers
Block matching or permanently remove.
Users
Restrict access or remove from the platform.
Orders
Orders across products and services.
Inspect live order activity from Cloud SQL.
Order status snapshot
Live order pipeline and outcomes.
Active
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In transit
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Completed
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Cancelled
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Refunded
—
On-time rate
—
Avg delivery time
—
Active includes pending shipments and scheduled services.
Fulfillment snapshot
Shipping pipeline and service schedules.
Pending shipment
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In transit
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Due soon
—
Overdue
—
Counts update with the live order feed.
Fulfillment queue
Orders needing shipment or delivery follow-up.
| Order | Stage | ETA / Schedule | Tracking / Assignment | Actions |
|---|---|---|---|---|
| No fulfillment follow-ups right now. | ||||
Fulfillment exceptions
Orders needing follow-up or missing data.
Overdue
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Due soon
—
Pending shipment
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Missing tracking
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Missing schedule
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Unassigned services
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| Order | Issues | ETA / Schedule | Status | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Order feed
Most recent orders across the marketplace.
| Order | Type | Status | Value | ETA / Schedule | Updated | Actions |
|---|---|---|---|---|---|---|
| Loading orders... | ||||||
Users
User directory and access status.
Review user accounts connected to the marketplace.
User status snapshot
Account status and access activity for loaded users.
Active
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Suspended
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Removed
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Admin accounts
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New (30d)
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Never signed in
—
Snapshot reflects the current page or search.
User exceptions
Accounts missing contact info or inactive.
Missing contact
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Missing name
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Never signed in
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Inactive 90d+
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Suspended
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Removed
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| User | Issues | Status | Activity | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Users
All user accounts synced from Firebase Auth.
| User | Type | Status | Updated | Actions | |
|---|---|---|---|---|---|
| No user records available. | |||||
Merchants
Merchant performance and onboarding.
Track merchant accounts and storefront readiness.
Merchant status snapshot
Storefront status and catalog health.
Active
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Suspended
—
Removed
—
New (30d)
—
With orders
—
With products
—
Snapshot reflects the current registry load.
Merchant exceptions
Stores missing catalog, contact, or location data.
Missing contact
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Missing category
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Missing city
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No orders
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No products
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Suspended / removed
—
| Merchant | Issues | Status | Catalog | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Merchants
Merchant profiles from the storefront registry.
| Merchant | Status | Orders | Products | Updated | Actions | |
|---|---|---|---|---|---|---|
| No merchant records available. | ||||||
Providers
Provider readiness and coverage.
Monitor provider accounts and availability.
Provider status snapshot
Service coverage and activity levels.
Active
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Suspended
—
Removed
—
New (30d)
—
With jobs
—
No jobs
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Snapshot reflects the current registry load.
Provider exceptions
Providers missing skills, contact, or job activity.
Missing contact
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Missing category
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Missing city
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No jobs
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Missing skills
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Suspended / removed
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| Provider | Issues | Status | Jobs & skills | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Providers
Provider profiles from the service registry.
| Provider | Status | Jobs | Updated | Actions | |
|---|---|---|---|---|---|
| No provider records available. | |||||
Banners
Banner placements and campaigns.
Manage app-wide banner placements and schedules.
Advertising analytics
Impressions and clicks from in-app banner campaigns.
Impressions
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—
Banner views
Clicks
—
—
CTA taps
CTR
—
—
Click-through rate
Unique viewers
—
—
Distinct users
| Banner | Placement | Impressions | Unique viewers | Clicks | CTR | Last seen |
|---|---|---|---|---|---|---|
| No analytics yet. | ||||||
Banner exceptions
Creative gaps and schedule conflicts.
Missing creative
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CTA mismatch
—
Schedule issues
—
Expired
—
| Campaign | Issues | Status | Schedule | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Campaigns
Active and scheduled banner campaigns.
| Campaign | Placement | Status | Schedule | Updated | Actions |
|---|---|---|---|---|---|
| No banner campaigns available. | |||||
Product placements
Sponsored product rails and placements.
Curate sponsored products for browse and search experiences.
Capacity: —
Placement snapshot
Active sponsored placements and scheduling status.
Active
—
Scheduled
—
Paused
—
Ended
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Placement exceptions
Capacity limits and missing targeting.
Missing products
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Auto rules empty
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At capacity
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Schedule issues
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Expired
—
| Placement | Issues | Status | Targeting | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Placements
Manage sponsored rails and targeted campaigns.
| Campaign | Placement | Status | Targeting | Updated | Actions |
|---|---|---|---|---|---|
| No product placements available. | |||||
Promotions
Promotion performance and controls.
Monitor active promo codes and targeted offers.
Promotion snapshot
Active offers, scheduled drops, and paused campaigns.
Active
—
Scheduled
—
Paused
—
Ended
—
Promotion exceptions
Targeting gaps and invalid discounts.
Missing merchant
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Missing targets
—
Discount errors
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Schedule issues
—
Expired
—
| Promotion | Issues | Status | Schedule | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Promotions
Promo codes and discounts in circulation.
| Promotion | Merchant | Type | Status | Schedule | Updated | Actions |
|---|---|---|---|---|---|---|
| No promotions available. | ||||||
Experiments
Experiment status and rollout control.
Track A/B experiments and growth tests.
Experiments
Active experiments and test groups.
| Experiment | Status | Audience | Rollout | Updated | Actions |
|---|---|---|---|---|---|
| No experiments available. | |||||
Disputes
Disputes and resolution activity.
Review refund requests and escalated cases.
Dispute snapshot
Open volume, escalations, and outcomes.
Open
—
Escalated
—
Resolved
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Denied
—
Failed
—
Dispute exceptions
Cases needing follow-up or missing links.
Overdue
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Aging 24h+
—
Missing case
—
Refund failed
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Escalated
—
| Case | Issues | Status | Amount | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Dispute queue
Latest disputes pulled from Cloud SQL.
| Case | Subject | Status | Amount | Updated | Actions |
|---|---|---|---|---|---|
| Loading disputes... | |||||
Resolution escalations
Cases escalated for human review.
- No escalations right now.
KYC Review
Identity checks and compliance reviews.
Monitor verification status and pending submissions.
KYC snapshot
Review pipeline volume and flagged sessions.
Submitted
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In review
—
Needs retake
—
Flagged
—
KYC exceptions
Document gaps and review risks.
Missing docs
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Low doc score
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Face mismatch
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Liveness fail
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Review overdue
—
| Account | Issues | Status | Risk | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
KYC queue
Verification cases awaiting review.
| Account | Status | Risk | Submitted | Updated | Actions |
|---|---|---|---|---|---|
| No KYC cases available. | |||||
Risk
Risk signals and compliance alerts.
Track fraud signals and operational risks.
Risk snapshot
Open alerts by severity and signal type.
Open alerts
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High severity
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KYC flags
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Payout failures
—
Dispute spikes
—
Risk exceptions
High-severity and stale alerts.
High severity open
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Stale >72h
—
Missing link
—
Payout blocks
—
KYC flags
—
| Alert | Issues | Status | Severity | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Risk queue
Alerts requiring admin attention.
| Alert | Type | Status | Severity | Updated | Actions |
|---|---|---|---|---|---|
| No risk alerts available. | |||||
Notes
Internal notes and account flags.
Track investigations, device flags, and audit annotations.
Create note or flag
Attach internal notes to accounts, devices, or orders.
Notes snapshot
Open flags and recent entries.
Open items
—
Resolved
—
Flags
—
Critical
—
Notes are visible to admins only and never shown to end users.
Notes log
Most recent notes and flags.
| Subject | Category | Severity | Status | Title | Tags | Updated | Actions |
|---|---|---|---|---|---|---|---|
| No notes yet. | |||||||
Communications
Admin-initiated customer and partner notifications.
Send direct or segmented updates across the platform.
Send notification
Push critical updates to users, merchants, or providers.
Delivery guardrails
Keep communications aligned with policy.
- Use targeted segments Limit to affected cities or roles.
- Avoid sensitive data Never include passwords or payment details.
- Log urgent notices Create notes for high-impact alerts.
- Keep it actionable Describe the next step for recipients.
Accounting
Revenue, fees, payouts, and support adjustments.
Generate accounting reports with live platform data.
Gross volume
—
—
Orders and services
Platform fees
—
—
Net platform earnings
Net payouts
—
—
Paid to providers
Refunds
—
—
0 cases
Instant payouts
—
—
0 payouts
Instant fees
—
—
Fee revenue
Fee breakdown
Gross volume and fees by category.
| Category | Gross volume | Platform fees | Net payouts | Refunds |
|---|---|---|---|---|
| No breakdown available. | ||||
Payout status
Counts in the selected range.
Total payouts
—
Paid
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Queued
—
Processing
—
Failed
—
Instant
—
Sources: orders
Reporting workspace
Monthly rollups, tax exports, and recipient splits.
| Month | Gross volume | Platform fees | Net payouts | Refunds | Payouts | Instant payouts |
|---|---|---|---|---|---|---|
| No rollups available. | ||||||
Taxable fees
—
Tax rate
—
Estimated tax due
—
Exports:
| Recipient | Payout count | Total paid | Instant payouts | Instant fees |
|---|---|---|---|---|
| No recipient splits available. | ||||
Payout ledger
Instant and scheduled payouts.
| Payout | Type | Mode | Status | Amount | Fee | Recipient | Subject | Updated |
|---|---|---|---|---|---|---|---|---|
| No payouts available. | ||||||||
Support adjustments
Refunds and payout adjustments tracked by support.
| Case | Type | Refund status | Refund amount | Status | Updated |
|---|---|---|---|---|---|
| No adjustments available. | |||||
Payouts
Failed payouts needing follow-up.
Contact recipients to fix payout details and retry.
Payout issues
Failed payouts requiring outreach and updates.
0 failed payouts
| Payout | Role | Subject | Amount | Failure | Failed | Contact |
|---|---|---|---|---|---|---|
| No failed payouts. | ||||||
Roles
Admin access and permissions.
Assign roles, fine tune permissions, and handle edge cases.
Access snapshot
Coverage of admin roles and direct overrides.
Total roles
—
System roles
—
Admin users
—
Overrides
—
Access exceptions
Admins or roles that require review.
Unassigned admins
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Suspended
—
Revoked
—
Wildcard roles
—
| Subject | Issues | Type | Status | Updated | Actions |
|---|---|---|---|---|---|
| Loading exceptions... | |||||
Roles
Bundle access for teams and job functions.
No roles available.
Admin users
People with access to the control room.
| Name | Roles | Status | ||
|---|---|---|---|---|
| No admin users yet. | ||||
Audit Log
Admin actions and system events.
Track configuration changes and approvals.
Audit snapshot
Latest admin actions across the platform.
Total events
—
Access changes
—
Order actions
—
Failed attempts
—
Events include admin decisions, status changes, and configuration edits.
Audit exceptions
Failed access attempts and pending approvals.
Failed / denied
—
Pending >24h
—
Missing actor
—
Access changes
—
| Event | Issues | Area | Status | Time |
|---|---|---|---|---|
| Loading exceptions... | ||||
Audit log
Recent admin activity.
| Action | Area | Actor | Status | Time |
|---|---|---|---|---|
| No audit activity available. | ||||
Settings
Platform configuration.
Manage platform defaults and integrations.
Settings registry
Shared configuration values across the platform.
| Key | Category | Type | Value | Status | Updated | Actions |
|---|---|---|---|---|---|---|
| No settings configured. | ||||||
Setting editor
Create, update, or retire configuration values.